Integrative Health Institute
46 Sherbourne Street
Second Floor
Toronto, Ontario
M5A 2P7
phone: 416-260-6038
fax: 416-260-9799
info@integrativehealthinstitute.ca
Some Basic Info
Hours of Operation
Monday-Friday 8am-9pm
Saturday – 9am -3pm
Sunday – Closed
Please note: our client care hours vary, please call us at 416-260-6038 or email us at info@integrativehealthinstitute.ca and we will get back to you within 1-2 business days.
Parking & Transportation
Parking is available on the streets surrounding the clinic, but there restrictions on some main streets before 9am and after 4pm. Several parking lots surround the clinic, including a Green P, two blocks north of King on Sherbourne St.
Street cars from several routes as well as Sherbourne buses stop right outside the clinic.
Accessibility
Your health and wellness are our top priorities and we want to accommodate your care in any way we can. Please note that we are located in a heritage building and unfortunately our clinic is not wheelchair accessible and may be challenging for anyone with mobility issues. If you require any assistance, please call us at 416 260 6038 and we will be down to help you.
If you are unable to visit us in clinic, we may be able to arrange an appointment by phone or email or a home visit. If you require long-term accommodation, we are happy to provide the information of healthcare practitioners that have accessible facilitates.
Suggestions on how we can better accommodate you are always welcome. If you have any questions or concerns, please contact our reception team at 416 260 6038 or info@integrativehealthinstitute.ca
A Few of Our Important Policies…
Scent-Free Policy
For the comfort and safety of our clients and staff, we ask that you please refrain from using scents while visiting the clinic. Appointments may be re-scheduled at the time of arrival if this policy is not respected. We appreciate you understanding.
Cancellation Policy
Out of respect for our practitioners and other clients, all appointments require 24-hours notice for cancellation. Cancellations provided with less than 24-hours notice will be subject to a fee.
Privacy Policy
Personal Health Information Protection Act
The Ontario Government has legislation, the Personal Health Information Protection Act (PHIPA) that came into effect on November 1, 2004. This act has been established to set out rules for the collection and utilization of information that is collected about patients.
Collection of Personal Information
We collect personal health information about you. We collect this information either from you directly or from the person acting on your behalf (i.e a parent). The information that we collect may include your name, date of birth, address, health history, records of your visits and the care that you received. Occasionally, when we have received your consent, we receive and collect information about you from other sources.
Use and Disclosure of Personal Health Information
We use and disclose your personal health information as follows:
To treat and care for you.
To conduct risk management activities.
To conduct quality improvement activities, such as completing surveys.
To compile statistics to improve our programs and services.
To comply with legal and regulatory requirements.
To fulfill other purposes permitted or required by law.
It’s Your Choice
With regard to the above uses and disclosures of your personal health records, you have a choice. You may access, correct, or request a copy of your personal health records at any time.
Our Pledge to Protect Your Personal Health Information
The following are a list of pledges to you that we have made to protect your personal health information:
We will take steps to protect your personal health information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
We will conduct audits and complete investigations to monitor and manage our privacy compliance.
We will take steps to ensure that everyone who performs services for us protects your privacy and only uses your personal health information for the purposes you have consented to.
If you have questions about our policy, please let us know.
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